This Terms of Service ("Agreement/Terms”) set out the terms and conditions for use of this website https://www.gliacircle.com/, the mobile application, and any other linked pages, products, software, features or other application services (the “Site/Platform”)offered and managed by Neuroglia Health Private Limited, an Indian company having its registered office at Bangalore, India (hereinafter “Company”).including but not limited to access to exclusive offers and discounts from third-party partners for verified medical professionals. By accessing, browsing, or using this Site/Platform, You confirm that You have read, understood, and agreed to be bound by these terms and conditions as well as our Privacy Policy, and any additional policies referenced herein.
Please ensure that this Agreement is perused by You before availing any services on the Platform from us. Any person (which, for the avoidance of doubt, includes any person acting on behalf of any firm, company, corporation, trust, joint venture, consortium, partnership or other entity (“Entity”)) who logs on to or uses the Site/Platform (“You/User”), even when such person does not avail any of the services offered on the Site/Platform, shall be presumed to have read the Terms (which includes Company’s Privacy Policy available at https://www.gliacircle.com/privacy-policy and unconditionally and irrevocably accepted the Terms. Accordingly, please read the Terms carefully before registering on, accessing, browsing, downloading or using any of the services offered on the Site or any electronic device. If You do not agree with this Agreement or are unable to comply with its terms, You must immediately discontinue Your use of the Site.
This Site is operated by Neuroglia Health Private Limited, a company registered under the applicable laws of India (“we,” “our,” or “us”). For any inquiries, please contact us at support@gliacircle.com.
The Site is intended solely for use by medical professionals and related personnel. By using this Site, You represent and warrant that:
To access certain features, services, or offers, You will be required to submit information that verifies Your professional credentials, including but not limited to Your medical licensing information, medical students’ information. We may communicate with You by e-mail, SMS, phone call or by posting notices on the Platform or by any other mode of communication. We reserve the right, in Our sole discretion, to deny access to any User who does not provide sufficient verification, or whose credentials cannot be independently verified. You acknowledge that it is not Our responsibility to ensure that You conform to the aforesaid eligibility criteria. It shall be Your sole responsibility to ensure that You meet the required qualification.
Any fraudulent misrepresentation or falsification of credentials will result in the immediate termination of Your account and may subject You to legal liability.
By registering on, accessing, browsing, downloading or using the Site, You agree and acknowledge that:
To use certain features of the Site, You may be required to create an account. You must provide complete, current, and accurate information during registration. You agree to maintain and update this information promptly to ensure its accuracy.
User may also choose to link your social network profile of Facebook and Google+ with Us and use that as the login credentials. The Company shall use the same to retrieve certain details from them including name, birthday, gender, location, email ID and access Your friends’ list. However the Company shall not post anything on User’s behalf without User’s permission.
You are responsible for safeguarding the confidentiality of Your account credentials, including usernames and passwords. You agree not to share Your account information with any third parties or to disclose them otherwise. If You suspect unauthorized access to Your account, You must notify us immediately. We disclaim any liability for any loss or damage arising from Your failure to comply with these obligations.
The login data is intended solely for Your personal use and therefore, should always be kept secret and safe.
We may require You to provide additional information to verify your identity as a condition of providing the services to you or before we permit use services through your Account.
You agree to: (i) provide all the additional details and documents through the Account or otherwise as may be required by the Company to ensure compliance with all the relevant and applicable KYC requirements; and maintain and promptly update the Personal Information (as defined below) provided during the registration process, as necessary, to keep it true, accurate, current and complete at all times.
You consent to the Company and/or the third parties appointed by the Company having a one-time access to the camera, microphone, location, or any other facility of Your electronic devices for the purpose of verification/KYC requirements, if required.
You acknowledge and agree that You shall be solely responsible for immediately notifying the Company of any change in the e-mail address and/or mobile number registered with the Company.
We reserve the right to suspend or terminate Your account at any time, with or without notice, for violation of these terms or any other reason, including fraudulent activity, misuse, or any behavior that we deem detrimental to the Site or its Users.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for the purpose of browsing, exploring, and utilizing offers/services made available through our platform.
You agree not to:
Failure to comply with these restrictions may result in immediate suspension or termination of Your access to the Site, and may also expose You to legal action.
6.3 Linking to our Site
You may link to our home page, provided You do so in a way that is fair and legal and do not damage our reputation or take advantage of it, but You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by You.
Your Site must not be framed on any other site, nor may You create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission without notice.
If You wish to make any use of material on our Site other than that set out above, please address Your request to [Email Address].
6.4 Communications:
- The Company may send alerts to the mobile phone number or to e-mail (both verified through OTP) provided by You while registering with the Site for the services or on any updated mobile number / e-mail subsequently provided by You on the Site or via push notifications. You agree to the use of WhatsApp or other applications for communication or sharing of information or documents or for sending notices, agree to abide by the terms and conditions of such applications and agree to the risks associated with such applications or sharing of information or issuance of notices through them.
- The alerts will be received in case of SMS or WhatsApp, only if the mobile phone is in ‘On’ mode to receive the SMS or WhatsApp Message, in case of e-mail, only if the e-mail servers and e-mail ids are functional, and in case of push notifications, if You have enabled the receipt of such notifications, provided further that the messages in all forms whether SMS, WhatsApp, e-mail or push notification shall be received only if the mobile phone or such other electronic devise is within the network coverage of the mobile network service provider or connected to a wi-fi network. If the mobile phone is in ‘Off’ mode or if the e-mail servers or email-ids are not functional or if the push-notifications feature has been turned off, then You may not get the alert at all or get delayed messages.
- The Company will make best efforts to provide alerts via SMS/WhatsApp/e-mail/push notifications and it shall be deemed that You shall have received the information sent from the Company as an alert on the mobile phone number or e-mail id registered during the course of, or in relation to, using the Site. The Company shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. You cannot hold the Company liable for non-availability of the SMS/email alert/push notifications service in any manner whatsoever.
7. Professional Discount and Offers
We strive to ensure that the information regarding offers and discounts is accurate at the time of publication. However, we make no representations or warranties regarding the accuracy, completeness, or current status of the offers, and we disclaim all liability for any inaccuracies.
Discounts and offers obtained through this Site are non-transferable and may only be used by the registered User for their personal use, unless otherwise specified.
7.4 Change of Terms
We reserve the right to modify/change all or any of the terms of applicable offer(s) and discounts without assigning any reason or without any intimation whatsoever to User. Further, we also reserve the right to discontinue any service provided by us without assigning any reason or without any prior intimation whatsoever.
7.5 No Liability
You agree and acknowledge that the Site/Platform is not involved in any sale and purchase of goods/products and cannot warranty the quality and merchantability of the goods/services purchased. We are an intermediary and is not and cannot be a party to or control in any manner any transactions between the vendor/seller and the customer/buyer. We shall neither be responsible nor liable to mediate or resolve any disputes or disagreements between the Users and the vendors. The Company shall neither be liable nor responsible for any actions or inactions of vendors and/or sellers or any breach of conditions, representations or warranties by the vendor or manufacturer of the products. The Company does not sell or retail any products and does not ensure that the Users shall perform their obligations in respect of the transaction concluded on this Site and further expressly disclaims any warranties or representations express or implied in respect of quality, safety, merchantability, fitness for a particular purpose, or legality of the products listed and transacted on the Site. You further agree and undertake that You are accessing the services available on this Site and transacting at Your sole risk and are using Your best and prudent judgment before entering into any transaction through this Site. We accept no liability for any errors or omissions, whether on behalf of itself or third parties. We are not responsible and shall not be responsible for any non-performance or breach of any contract entered into between Users.
Before placing an order you are advised to check the deal description carefully. By placing an order for a deal you agree to be bound by the conditions of sale included in the deal’s description.
8. Intellectual Property
All content, trademarks, logos, and intellectual property available on the Site are the exclusive property of Neuroglia Health Private Limited or our licensors, unless otherwise noted. This includes, but is not limited to, all text, graphics, software, and the overall design of the Site. You acknowledge that the Company is the sole and rightful owner of the intellectual property and You agree not to register, use or file in its own name or in the name of any other person or company any trademarks same or similar or resembling in any manner the intellectual property and not to associate the intellectual property with Your own purpose.
In this regard ‘intellectual property’ shall mean any and all property in any name, signature, word, letter, numeral or any combination thereof, software, Trademark, brand name, service mark, trade name, design, logo, know-how, trade secrets whether registered or not, belonging to the Company.
You are permitted to download and print content from the Site solely for personal use. Any commercial exploitation of the content is strictly prohibited unless expressly authorized by Neuroglia Health Private Limited.
8.3 Third Party Information
The content on the Site/Platform which includes text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, design documents, and artwork is a combination of third party content and Our content. We have no control over such third party User generated content as we are merely an intermediary for the purposes of these Terms. In the event, if any of the third party content infringes any intellectual property of any person, the User shall be solely responsible for any loss caused and we shall not be liable. The use of such content and it being reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, or other medium for publication or distribution or for any commercial enterprise, without our express prior written consent is not allowed.
The information provided on the Site is intended, solely to provide general information for the personal use of the reader, who accepts full responsibility for its use. The Company does not represent or endorse the accuracy or reliability of any information, or advertisements contained on, distributed through, or linked, downloaded or accessed from the Site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Site provided through the online technology platform.
8.4 Reviews, comments and other User Content
The content that You upload or post will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the content, or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the content You provide and are not entitled to any payment or other compensation for such use. You also grant Us the right to sub-license these rights, and the right to bring an action for infringement of these rights. We reserve the right to edit or remove any material submitted to this Site, or stored on Our servers, or hosted or published upon this Site.
We have the right to upload content on behalf of third parties, subsequent to collecting such information and verifying it if we deem it necessary. Notwithstanding this, We can in no way be held liable for any false or misleading information.
Users of our website may post reviews, comments and other content; as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". In case a User uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content, the Company has the right to remove, refuse, delete or edit any content that violates these Conditions of use and, or terminate your permission to access or use our Site.
8.5 Typographical Errors
In the event an offer is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or contents of offer information received from our channel partners or suppliers, the Company shall have the right to refuse or cancel any orders placed for deals/ coupons listed with incorrect price or information.
Your Personal Information will be collected, stored, processed, disclosed and used according to the terms of the Company’s Privacy Policy. You hereby agree, acknowledge and accept the Company’s Privacy Policy, which is available at: https://www.gliacircle.com/privacy-policy. You agree that You have read and understood the Company’s Privacy Policy. In case of any discrepancy between the terms of these Terms and the Privacy Policy pertaining to handling, processing, using, sharing, disclosing, etc. of your Personal Information, the terms of the Privacy Policy shall prevail.
We provide the Site and its contents on an "as-is" and "as-available" basis, without any representations or warranties, express or implied. To the fullest extent permissible by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You agree and confirm that the sole and exclusive responsibility and obligation of the Company is to ensure that the Company’s services are being provided in compliance of all applicable laws, rules and regulations. You agree that if You do not agree to the applicability of any of these Terms, then the only remedy You have will be to not use the services and discontinue using your Account. However, till such time that You use the Site and avail the services, it shall be deemed that You agree with and shall continue to adhere and abide by these Terms. To the maximum extent permitted by law, We and Our subsidiaries/affiliates, their directors and employees, accept no liability and shall not be liable for any damages, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages, arising out of or in connection with Your use of the Site or any linked third-party websites or any external website or inability to use by any party, howsoever arising, and including any loss, damage or expense arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake or inaccuracy with this website, its contents or services, or due to any inaccessibility of this website or any part thereof or any contents or associated services even if the Company is advised of the possibility of such damages, losses or expenses. The Company shall not be liable for its failure to perform under these Terms as a result of occurrence of any force majeure events including an act of God, fire, wars, pandemic, sabotage, civil unrest, labour unrest, action of statutory authorities or local or central governments and/or change in applicable law, that may affect the performance of the Company, payment gateways and/or a third party service provider.. This includes, but is not limited to, loss of revenue, loss of data, business interruption, or personal injury, regardless of the legal theory under which the claim is brought, even if We have been advised of the possibility of such damages.
The User acknowledges that through this Site, the Company merely acts as a facilitator, in order to facilitate highest quality services to the users. The Company does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure user fullest satisfaction.
The Company is not liable for any claims against lack or deficiency of services; non-fulfillment or unsatisfactory fulfillment of products and services purchased by user from the third party. Thus, the Company shall not have any liability whatsoever for any aspect of the arrangements between the users of the site as regards the standards of products and services.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law. The Platform is intended to be used within the jurisdiction of India only. Those who access or use the Platform from other jurisdictions do so at their own volition and are responsible for compliance with the local law. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, in certain jurisdictions, some of the above limitations of liability may not apply to You, nevertheless, all other provisions of these Terms remain in full force and effect.
You agree to indemnify and hold harmless Neuroglia Health Private Limited, its affiliates, officers, directors, employees, and agents, from any and all claims, liabilities, damages, losses, or expenses, including without limitation legal fees and attorneys’ fees, arising out of or in connection with Your violation of this Agreement, misuse of the Site, any breach of the representations, warranties, and covenants made by You herein, or infringement of any intellectual property rights or other rights of any third party.
We may terminate or suspend, in whole or in part, Your access to the Site at any time, with or without cause or notice. Upon termination, all provisions of this Agreement that by their nature should survive, including but not limited to, intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability, shall continue to apply. Your sole right to terminate these Terms is by deleting Your Account.
This Agreement and any disputes arising out of or in connection with it shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any dispute arising out of or relating to this Agreement shall be resolved through binding arbitration in the state of Karnataka, in accordance with the rules laid in the Arbitration and Conciliation Act, 1996. Each party shall bear its own costs, and the decision of the arbitrator shall be final and binding.
This Agreement, along with our Privacy Policy, constitutes the entire understanding between You and Neuroglia Health Private Limited with respect to Your use of the Site. It supersedes any prior agreements or understandings.
We reserve the right to revise or modify these Terms at any time without any prior notice or intimation by posting updated terms on the Site, hence we recommend that You regularly access these Terms so that You are always aware of the latest terms. Continued use of the Site following the posting of any changes constitutes acceptance of those changes.
If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be severed from these Terms and shall not affect the validity or enforceability of the remaining provisions.
14.4 Relationship
None of the provisions of this Agreement, terms and conditions, notices or the right to use the Platform by the User contained herein shall be deemed to constitute a partnership between the User and us and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way.
14.5 No Waiver
Unless otherwise expressly stated, failure to exercise or delay in exercising a right or remedy, hereunder shall not constitute a waiver of the right or remedy or a waiver of any other rights or remedies, and no single or partial exercise of any right or remedy, hereunder shall prevent any further exercise of the right or remedy or the exercise of any other right or remedy.
If any provision, hereunder becomes, in whole or in part, invalid or unenforceable but would be valid or enforceable if some part of that provision was deleted, that provision shall apply with such deletions as may be necessary to make it valid. If any court/tribunal of competent jurisdiction holds any of the provisions, hereunder unlawful or otherwise ineffective, the remainder shall remain in full force and the unlawful or otherwise ineffective provision shall be substituted by a new provision reflecting the intent of the provision so substituted.
14.6 Notices
All notices, requests, demands, waivers, complaints, queries and other communications required or permitted to be given hereunder in relation to the services under these Terms, shall be emailed at support@gliacircle.com if to the Company, and if to You, it shall be to the address registered with the Company.
14.7 Assignment
The Company may assign, in whole or in part, the benefits or obligations of these Terms to its associates, affiliates, any group company, or any other company in any circumstances including but not limited to pursuant to a restructuring or re-organization or demerger of its organization or operations causing a change in management or something of a similar nature.
It is clarified that the Company shall not require Your approval or consent for the above assignment. You shall not assign, in whole or in part, the benefits or obligations of these Terms without the prior written permission of the Company.
14.8 Grievance Redressal
We are not liable for any infringement of copyright arising out of materials posted on or transmitted through the site, or items advertised on the site, by end Users or any other third parties. Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to us as mentioned below:
Name: Vineet Bagri
Designation: CEO
Email: vineet@marrowmed.com
Address: 393, Second Cross, Dollars Colony, JP Nagar 4th Phase, Bangalore - 560078
In case of misuse or suspicion, we will temporarily or permanently restrict or block the access of the User, with or without prior notice. We are entitled to take appropriate legal action as we deem fit in case of breach/violation of terms and conditions set forth herein.
14.8 Survival
The terms and provisions of these Terms by their nature and content are intended to survive the performance hereof by any or all parties hereto and therefore shall survive termination.
14.9 By virtue of usage of the Site or continued usage thereof, you consent to receive communications, notices and information from us physically/ electronically, whether sent by e-mail or other electronic means. Electronic communications shall be deemed to have been received by you when we send the electronic communication to the email address / mobile number / details provided by you during the sign-up process as per our records, or when we post the electronic communication on the Site. You may opt-out of the electronic communications by unsubscribing to the electronic communications by writing a mail from your registered email address at support@gliacircle.com